Our facility
32 Cobble Hill RdSomerville, MA 02143
USA
Reconditioning, stock, pickups and drop-offs all happen here in Somerville.
Contact Us
Let's talk totes.
Email us or stop by the Somerville facility. Send the quote form below and a real person replies — usually within one business day.
Request a quote
Send us your request
Buying, selling, reconditioning or hauling — fill this out and we'll reply by email.
How to reach us
Three ways, zero phone tag.
Somerville, MA 02143
USA
Write to us
The fastest path for quotes, prior-contents questions, and logistics. We reply quickly and in writing, so nothing gets lost.
When we're open
- Monday – Friday7:00 AM – 5:00 PM ET
- Saturday8:00 AM – 1:00 PM ET
- SundayClosed
Why no phone number?
We're email-only — and that's on purpose.
We don't have a phone line, and we like it that way. Email keeps every quote, grade and prior-contents detail in writing, so there's a clear record for both of us — no missed voicemails, no phone-tree purgatory, no pressure calls. You get accurate answers you can forward to your team, and we keep our prices low by staying lean.
Send the quote formHow we work
From your first email to a loaded truck.
The process is deliberately simple. Every step happens in writing so you always have a record, and there's never a sales call in the middle of it.
You send the details
Grade, size, quantity, location and timeline — via the form or a direct email.
We reply with a quote
A written price including freight or pickup, usually within one business day.
You approve it
Confirm by email; we schedule the wash line, stock and transport around your date.
We deliver or you collect
Totes arrive across New England, or you pick up at our Somerville facility.
Get a faster, sharper quote
What to put in your message.
You don't need all of this to reach us — but the more you include, the more precise our first reply, and the fewer emails to a final number.
Your checklist
- ✓Capacity — 275 or 330 gallon (or another size if you know it).
- ✓Grade — food-grade (Grade A) or industrial (Grade B).
- ✓Quantity — how many totes, and how often if it's recurring.
- ✓Your contents — what's going in, so we can flag compatibility.
- ✓Location — city/ZIP for accurate freight or pickup.
- ✓Timeline — when you need them by.
Service area
Serving all of New England
From our Somerville base we buy, sell, recondition and transport totes across Massachusetts, Rhode Island, New Hampshire, Connecticut, Vermont and Maine. Tell us your location in the form and we'll quote freight or pickup accordingly.
Before you write
Contacting us, answered.
How fast will I hear back?
Usually within one business day, often the same day during our open hours. Because everything is in writing, your quote and the prior-contents details land in your inbox ready to forward to your team.
Do you really have no phone number?
Correct — we're email-only by design. It keeps a clear written record of every quote, grade and logistics detail, avoids phone tag, and helps us keep prices low by staying lean.
Can I visit without an appointment?
You're welcome during business hours for will-call pickup and drop-off. If you want totes staged and ready, send a quick email first so we can have the right quantity and grade waiting.
What's the best way to get an accurate quote?
Use the form above and include capacity, grade, quantity, your location and your timeline. The more detail you give, the more precise our first reply — and the fewer back-and-forths to a final number.
Ready when you are.
Send the form or email hello@ibcboston.com — a real person replies, in writing, fast.
Get a quote