IBCBoston
Frequently Asked Questions

Tote questions, answered.

Straight, answer-first responses to what customers ask us most. Still stuck? The form below reaches a real person — by email, always.

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The essentials

Everything people ask about reused totes.

What is an IBC tote and what does 'IBC' stand for?
IBC stands for intermediate bulk container — a reusable, stackable, forkliftable tank that holds roughly 110–550 gallons. The most common sizes are 275 and 330 gallons, each built from an HDPE bottle inside a steel cage on a pallet.
Are your used IBC totes safe for drinking water?
Only our Grade A food-grade totes are appropriate for potable water. These previously held FDA-approved edible contents and were triple-rinsed and sanitized. We always recommend a final rinse before potable use and clearly label every tote's prior contents and grade.
Do you buy empty IBC totes from businesses?
Yes. We buy clean, structurally sound empty totes across Greater Boston and New England. Tell us your quantity, prior contents, and location through the form and we'll send a quote and arrange pickup.
What is the difference between a reconditioned and a rebottled tote?
A reconditioned tote keeps its original cleaned bottle. A rebottled tote pairs a brand-new HDPE bottle with a reused, inspected steel cage — giving you new-tote cleanliness while still reusing the most carbon-intensive steel components.
Do you deliver, and how far?
We deliver throughout New England and arrange pickups from our Somerville, MA facility. Freight is quoted per order based on quantity and distance. Local Greater Boston runs are fast and frequent.
Can I see prior contents before buying?
Always. Every tote is labeled with its documented prior contents and assigned grade. If a specific history is critical to your application, tell us and we'll match inventory to your requirement.
What sizes and dimensions do IBC totes come in?
The 275-gallon tote is about 48 × 40 × 46 inches; the 330-gallon is about 48 × 40 × 53 inches. Both share the standard 48 × 40 inch footprint so they fit standard pallet racking and truck floors. See our full size chart for weights and cage details.
How are payments and pricing handled?
Pricing depends on grade, size, quantity, and freight. Submit the quote form with your details and we'll respond with a written quote — no phone calls required; we work entirely by email and on-site.
What does 'triple-rinsed' actually mean?
Triple-rinsing is a three-pass wash cycle: an initial knockdown rinse to flush loose residue, a hot-water detergent wash that scrubs the interior walls and dome via a rotating spray ball, and two or more clean-water rinses until the rinsate runs clear and pH-neutral. Food-grade units get an added sanitizing pass. It's the baseline cleaning standard behind every reconditioned tote we sell.
What is the maximum stacking height for filled IBC totes?
As a rule of thumb, filled liquid totes are stacked no more than two high, and only when the lower unit's cage and bottle are sound and rated for the load. Empty totes can be stacked higher. Always follow the cage manufacturer's stated stack rating and never stack a tote with a damaged or distorted cage.
Can I ship hazardous materials in a reused IBC tote?
Only in a tote that carries a valid UN design-type marking (e.g. UN 31HA1/Y) and is within its periodic inspection and leakproofness retest interval. Many reused totes are perfectly sound but no longer certified for regulated transport — those are fine as stationary or non-regulated containers but cannot legally move hazmat on a public road. Tell us your material and we'll match a properly rated unit.
What's the difference between a 275 and a 330 gallon tote?
Both share the standard 48 × 40 inch footprint so they rack and load identically. The 275-gallon (1040 L) stands about 46 inches tall and weighs ~115–120 lb empty; the 330-gallon (1250 L) stands about 53 inches tall and weighs ~155 lb empty. Choose 330 for maximum volume per pallet position, 275 when height or weight is constrained.
What valve and cap fittings do your totes use?
Most totes have a 2-inch bottom discharge valve (butterfly or ball) and a 6-inch screw-top fill cap. Common outlet threads are S60×6 (buttress) and camlock; we stock adapters to garden hose, camlock, NPT and quick-connect. Tell us your hose or pump connection and we'll include the right adapter.
Which gasket material should I choose — EPDM or Viton?
EPDM gaskets suit water-based and mild products and are the default. Viton (fluoroelastomer) handles aggressive solvents, oils and fuels that would swell or degrade EPDM. The gasket's chemical limits are often narrower than the HDPE bottle itself, so always match the seal to your product, not just the tank.
How long does delivery take across New England?
Local Greater Boston runs are typically within a few business days; longer hauls into northern New England are scheduled by route to keep freight efficient. Lead time depends on stock, order size, and where you are. We confirm a delivery window in writing when you approve the quote.
Do you offer recurring or contract supply for businesses?
Yes. If you turn over totes regularly, we can hold your preferred grade, prioritize your orders, and run a closed loop where we deliver reconditioned totes and collect your empties on the same route. It cuts your freight, your cost per tote, and your procurement overhead.
Are reused IBC totes safe for rainwater harvesting?
Yes — a Grade B industrial tote is ideal for rainwater capture and garden irrigation. If you intend to use the stored water on edible crops or for any potable purpose, choose a Grade A food-grade tote and confirm the documented prior contents first.
What happens to a tote that fails inspection?
Nothing usable is crushed and nothing crushed is buried if a recycler will take it. A condemned HDPE bottle is shredded into regrind that re-enters the plastics supply chain (plastic lumber, drainage pipe, pallets); the steel cage and pallet are sorted to metal recyclers. Regrind is the last resort, not the first.
Can you remove or dispose of old totes from my site?
Yes. We buy clean, sound empties and can also collect totes destined for reconditioning or regrind across New England. Send quantity, prior contents and location through the form for a written quote and pickup schedule.
Do you sell valves, caps, gaskets and other parts separately?
We do. Valves, dust caps, fill lids, gaskets, cage and pallet repair parts, and thread/hose adapters are all available. Tell us your tote's fitting type or send a photo and we'll confirm the correct part.
How should I store an IBC tote when it's not in use?
Keep it out of direct sunlight to protect the HDPE from UV embrittlement, cap the valve and close the lid loosely to allow airflow while keeping grit out, and store it on a stable, level surface. Drain and dry the interior fully before storage to prevent mold or biofilm.
What areas do you serve?
We serve all of New England — Massachusetts, New Hampshire, Vermont, Maine, Rhode Island and Connecticut — plus parts of eastern New York, from our Somerville, MA hub. Greater Boston runs are fast and frequent; longer hauls are batched by route.
Go deeper

The full FAQ, by category.

Twenty-plus more answers, grouped so you can jump to the part of the buying, using or selling journey you're on right now.

Buying & ordering

Placing an order, minimums, lead times and how pricing comes together.

Is there a minimum order quantity?
No hard minimum — we'll happily sell you a single tote, and we regularly fill orders from one unit up to full truckloads. That said, freight is most economical per-tote when you order a pallet's worth or more, so if you're close to a round number it's worth asking.
How fast can I get totes?
Local Greater Boston orders from in-stock grades often go out within a business day or two. Larger or specific-history orders depend on what's on the wash line. Tell us your timeline in the form and we'll confirm realistic availability before you commit.
Can I mix grades and sizes on one order?
Yes. A common order is a few Grade A food-grade 275s for one process and several Grade B industrial 330s for bulk storage. We palletize and quote it as a single shipment.
Do you sell accessories and replacement parts?
We do — valves, camlock and garden-hose adapters, gaskets, 6-inch caps and lids. If you're reusing a tote you already own, we can often supply just the part that's worn out. Mention what you need in your message.

Grades & food safety

What 'food grade' really certifies, and how to choose safely.

How do you verify a tote is truly food-grade?
Grade A totes only ever held FDA-approved edible contents — we confirm prior contents at intake, separate food-history units from industrial ones, and run a triple-rinse plus sanitizing wash. The HDPE resin itself meets 21 CFR 177.1520 for food-contact polyolefins. Every tote is labeled with its documented history and grade.
Can I store drinking water in a used tote?
Only in a Grade A food-grade tote, and we always recommend a final fresh-water rinse before potable use. Never use a Grade B industrial tote for anything you'll drink, even after cleaning, because its prior-contents history isn't food-qualified.
What did the tote hold before? Can I pick?
Yes — prior contents are documented and labeled on every unit. If a specific history matters (say you want only sugar-syrup or only food-oil totes), tell us and we'll match inventory to your requirement rather than sending a random fill history.
Is the plastic different between Grade A and Grade B?
Usually not — both are blow-molded HDPE and the resin is often identical. What separates the grades is the documented fill history and the cleaning validation, not the plastic itself. That's why a Grade B tote is the smarter, greener buy whenever your contents aren't edible.

Sizes, specs & compatibility

Dimensions, weights, and what you can safely put in an HDPE tote.

What sizes do you carry besides 275 and 330 gallon?
The 275 and 330 gallon totes are by far the most common and what we stock in depth, but the broader IBC family also includes 110, 120, 180, 250 and other capacities. If you need an off-standard size, ask — we'll tell you honestly whether we can source it.
How much does a full tote weigh?
Estimate it with: gallons × 8.34 lb × specific gravity, plus the empty tote weight (~120 lb for a 275, ~155 lb for a 330). A 275 of water is roughly 2,400 lb loaded. Always confirm forklift and rack ratings before lifting or stacking. The size chart has a full fill-weight table.
What chemicals are compatible with the HDPE bottle?
HDPE handles a wide range of water-based solutions, many acids and bases, brines, glycols and detergents well. It is not suited to strong oxidizers, certain solvents and hydrocarbons that can permeate or swell the plastic. Tell us your exact product and we'll flag anything that needs a different container.
Will a 330 gallon tote fit where my 275 sits?
Footprint-wise, yes — both share the 48 × 40 inch pallet base. The difference is height: a 330 stands about 53 inches versus 46 inches for a 275. Check your ceiling, shelf or rack-beam clearance before swapping up, especially if you stack two high.

Delivery, pickup & logistics

How totes get to you — or how your empties get to us.

What area do you serve?
All of New England — Massachusetts, Rhode Island, New Hampshire, Connecticut, Vermont and Maine — from our Somerville, MA facility. Local Greater Boston runs are fast and frequent; longer hauls are quoted by distance and quantity.
Can I pick up totes myself?
Absolutely. Will-call pickup at our Somerville facility is welcome during business hours. Let us know your vehicle so we can have the right quantity staged and help you load safely.
How is freight priced?
Per order, based on quantity and distance. Empty totes 'cube out' a truck before they weigh it out, so stacking and order size drive the per-tote freight cost. We'll give you a written freight figure with your quote — no surprises at delivery.

Selling & reconditioning

Selling us your empties and how the wash line works.

What condition do my empties need to be in to sell?
Clean, empty and structurally sound is the baseline — a sound bottle, intact cage and working valve. We can sometimes take totes that need minor repair at an adjusted price. Tell us prior contents, quantity and a couple of photos and we'll quote.
Do you take totes that held chemicals?
It depends on what they held. We process a wide range of industrial-history totes, but we will not handle units that held hazardous residues we can't safely clean. Be upfront about prior contents — it's a safety and legal requirement, and it speeds up your quote.
What's the difference between reconditioned and rebottled?
A reconditioned tote keeps its original, cleaned and tested bottle. A rebottled tote pairs a brand-new HDPE bottle with a reused, inspected steel cage — giving you new-tote cleanliness while still reusing the carbon-intensive steel. Rebottled is the sweet spot when you want sanitary plastic without paying full new-tote price.

Regulations, hazmat & UN/DOT

When the markings matter and what they mean.

When do I need a UN/DOT rated tote?
If you're transporting regulated (hazardous) liquids on public roads, you generally need a tote with a valid UN rating such as 31HA1/Y, and the rating has age and recertification rules. For storage of non-regulated contents on your own site, the rating isn't usually required. When in doubt, ask and we'll point you to the right unit.
What does '31HA1/Y' actually mean?
Roughly: 31 = composite IBC for liquids, HA = HDPE inner with steel outer, 1 = pressure-handling type, and Y = approved for medium-hazard (packing group II and III) contents. It's stamped on rated totes along with manufacture date and test details.
Can a reconditioned tote still be UN-rated?
New (first-trip) totes carry the strongest, freshest ratings. Reconditioned units can retain a rating within its valid period and after the required inspections, but ratings do expire. If your application is regulated, tell us — we'll match you to a unit with appropriate, current certification.

Payment & returns

How we handle pricing, payment and the rare return.

How do I pay?
We send a written quote by email; once you approve it we arrange payment and scheduling. Everything is documented in writing so there's a clear record on both sides — no phone calls required.
What if a tote isn't what I expected?
Because every tote is labeled with grade and prior contents and we confirm details before shipping, surprises are rare. If something genuinely doesn't match what we quoted, email us right away and we'll make it right. Tell us up front if your application is sensitive so we get it right the first time.
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